“This is the second time we have had someone come out to help with our ac/heater needs this year. Totally impressed with both technicians and the level of care they gave us. They fixed our air conditioner the first time this summer and this morning it was our upstairs heater. Both are almost 25 years old and we are getting close to replacement – but until then, these small repairs will get us by. And when it comes time for new units, I know where I will go. Thanks again for the great response time this morning – truly appreciated!”

– Cindy B.

“Saturday morning A/C not working – resolved in 2 hours. Mark was extremely helpful and professional. He worked with me in questions and advice that I needed beyond my repair. I would not hesitate to call Faught for future needs!”

– Mandy B.

“Top-notch skill, quality and professionalism. Brandon Faught saved us from 100-degree August heat! He was able to re-prioritize his current projects to quickly install a high-end Lennox system — sparing our family from a heat wave that killed our old HVAC. I have worked as an HVAC technician and know what high quality looks like. His team was stellar. The final install was a work of art, and our Lennox HVAC is incredible. Brandon personally filed for our Lennox rebates ($1,150) on the same day of installation. If you are highly risk-averse on HVAC purchases, then it’s a no-brainer to call Faught Service Co. Thank you again, Brandon!”

– Paul B.

“They were recommended by a friend and I’m extremely grateful. I trust their advice and patience explaining my options. They were punctual, friendly, and exceeded my expectations. I’ll be referring my friends and family.”

– Joshua S.

“We have been using Strand Bros, they said we needed a new a/c heating system (ours is very old). We decided to get a second opinion/quote. Faught recommended they test the system before replacing it and discovered our system had been wired wrong and only ran on the low setting. (The bad wiring was the fault of a handyman not either a/c company.) However, for 5 years of servicing our system, Strand never noticed that when they were testing our system it wasn’t running properly nor switching to high speed for that testing. Faught replaced our thermostat, got the system running properly and topped up the Freon for about $600 vs the $9k Strand wanted. The quote process with Faught was excellent also, with knowledgeable technicians. I highly recommend them!”

– Chris F.

“We had a replacement system installed about two months ago. Faught was replacing a system that they installed for us 25 years ago. The removal/install was great – quick, efficient, and very professional. I can’t recommend them enough.”

– Rich W.

“Faught Service Company rocks! Originally had my 14 year old Rheem unit replaced with Lennox XP17 in spring 2013. Since that time I’ve had the annual service agreement in place that provides 2 tune-ups, and inspections per year. With Faught you talk to the owners, and the same office staff year over year. Mark G is our service guy and knows the house and system; good guy. Whether its Bonnie, Robin or anyone else like Brandon you talk to they are knowledgeable, friendly and they see the problem through your lens. Their pricing is competitive, and the service is unbeatable. Customers should shop around, but if you want the value of a relationship over saving a couple of bucks, Faught is your company. I will use them for service for many more years. Good luck!”

– Mark N.

“We have been using this company for years. With outstanding service provided at all times. Out AC went out and they are here right now. Providing the same great service as usual. The best part is the service contract we have with them. Low cost, great service, and trained techs. We would never use anyone else.”

– Gil I.

“We highly recommend the company.All were hard working professionals and the job was done on time as promised. Brandon Faught did all the paper work for the city’s rebate program. A locally family owned company, someone was always available to answer our questions.”

– John F.

“Priceless customer service!!!!! Consistent over many years, my house and my mom’s. My mom actually found them and (shhhhh, don’t tell anyone, but…) a few years ago I got a new AC/heating system installed and got two bids. The “other guy” turned out to be a former Faught employee and he told me his new firm couldn’t compete with Faught’s bid. I really appreciated his bid anyway (it didn’t) and yes, went with Faught, no regrets years later.”

– Karen L.

“I called Faught Service Company when my A/C wasn’t cooling properly and they were able to make it to my house within 2 hours. My A/C had reached the end of it’s life and a leak was discovered in the evaporator coil so I opted to replace the entire system. Faught was able to get me on their replacement schedule very quickly so my family and I could enjoy the great indoors again. They also filled out my Lennox and City paperwork for me so I could receive my rebates promptly. Thank you Faught Service Company for your promptness, professionalism, knowledge and exceptional customer service. You made this hot mama cool again!”

– Ashley D.